Welcome journey
Introduce customers to your brand
- Send them all the information needed for a seamless shopping experience
- Educate your new customers about your brand and what does it offer
1st Time Purchase
Segment your customers, reach out to them, and encourage them to place an order
- Guide your customers to complete their 1st time purchase according to their preferences.
- Send recommendation messages about products based on your customers most viewed category
Post Purchase
Smoothen the process and build feelings of trust with your customers.
- Keep your customers up to date on their order status
- Informing them if there are any delays
Abandoned Cart
- Encourage users to purchase the order in their abandoned cart
- Find out why your users are abandoning their carts
Data Collection
Data collection is vital for knowing your customer. It helps you know what your customer’s preferences are, how to engage with them, and what to suggest.
- Gather enough information so you can send them more relevant offers
- Get to know your customer and what entices them