aïCart is a Customer Engagement and Experience platform designed specifically for retail and e-commerce brands. It boosts conversion rate, increases average sale value, decreases cart abandonment rate, improves satisfaction score & enhances overall customer experiences.
Provide customers with an enhanced shopping experience. Combine the convenience and efficiency of eCommerce portals with the personalized service that customers receive in a physical store.
aïCart will learn about its customers' behavioral patterns, preferences, and interests, then segment them into profiles to ensure that each customer receives the best service and recommendations. aïCart will create personalized customer journeys, deliver personalized recommendations using smart targeting
aïCart is an ideal platform for boosting engagement with your customers, which implies employing conversational methods to offer customers an enriched shopping experience. Apart manages the experience at each customer touchpoint. But, just as important, it evaluates the transitions between touchpoints. It creates a detailed, ongoing process, embracing the overall concept and producing tangible, quick results.
Understand your customer’s perception of your E-Commerce business and gather genuine feedback and track satisfaction across significant touchpoints and Identify whether you’re losing your brand advocates or gaining more. Customer feedback can give you an insight if their shopping experience went well, where you need to improve, and where processes might be breaking down.
aïCART ALLOWS YOU TO GATHER CUSTOMER FEEDBACK FROM INTERACTIVE EVALUATIONS
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