.png/:/cr=t:0%25,l:0%25,w:100%25,h:100%25/rs=w:1209,cg:true)
PERSONALIZED DIGITAL JOURNEY
aïCart is a marketing tool to build a personalized digital assistant across all the touchpoints of the customer’s journey. It helps the marketers to engage with customers over different communication channels using the right message tone. The journey can be customer engagement, churn reduction, NPS or any other flow, depending on the business requirements.
.png/:/cr=t:0%25,l:0%25,w:100%25,h:100%25/rs=w:1209,cg:true)
MULTI-CHANNEL MARKETING STRATEGY
Get closer to your customers on any medium.
Adopt a multi-channel marketing strategy, engage with your travelers on their favourite channel, and increase your Engagement, Response, Click through, and Conversion rate. Use SMS, Email, Push notification, Voice, WhatsApp, Messenger, Telegram, and Viber.
.png/:/cr=t:0%25,l:0%25,w:100%25,h:100%25/rs=w:1209,cg:true)
GAMIFICATION
Encourage your customers to download and use your app and console dissatisfied customers with offerings and promotions.
aïCart can also integrate with any Loyalty/Rewards program the business uses.
Games: Spin the wheel , Pick a prize, Scratch the card, Claw Machine
.png/:/cr=t:0%25,l:0%25,w:100%25,h:100%25/rs=w:1209,cg:true)
CONSULTANTS
Deliver the ultimate experience using big data & data analytics using either Apliman in-house consultant leverage machine learning and to deliver contextual messages to your customers at the right time, using the right tone, on their preferred communication channel or External ones like Microsoft Azure or Idiro
Keep your customers engaged through loyalty programs. Target & recruit users who are not members of your loyalty program. Keep them engaged with Gamification
Communicate relevant information, application details, and updates with your customers. Deflect calls & decrease call volumes to your call centre.
Monitor and optimize the performance of your journeys through our Reporting tool.
Keep track of important KPIs and journey analytics, and identify drop-off points.
Automated "CSAT"
Increases Average Sales Value
Increases Average Sales Value
Launches automated Customer Satisfaction (“CSAT”) journey and acts as a personal shoppers' assistant. aiCart Reminds shoppers of abandoned carts.
Increases Average Sales Value
Increases Average Sales Value
Increases Average Sales Value
aïCart Recommends products based on the users' history and preferences. It understands customer's needs and acts accordingly